Contact Us Order Tracking / Status For fast and efficient service please email customer services. 1. Please send email to : Customer.care@expertwhitening.com. 2. Please include: Your Full Name, Order ID, Telephone Number, Shipping address and Nature of Question. We will respond promptly within 24 hours. Contact Information Toll Free 1-800-651-8931
Shipping Gels and Other Products: Shipping is calculated by destination with USPS. We ship worldwide, including Canada. All orders are shipped within 24 hours (Mon – Fri). Custom Fitted Trays: Lab direct teeth whitening systems include a once off 3-way shipping charge (estimate $12.00) 1. Shipping System to you. 2. Returning impressions in the envelope provided (postage paid) 3. Shipping your custom trays back to you.
Returns Important: You will need to obtain a RMA number before returning product to us. Please email Customer.care@expertwhitening.com. for return merchandise authorization (RMA# Request). To ensure proper credit for return, please include contact details, telephone number, order ID and RMA number. Once we receive your email we will send you and RMA number and a return address.
30- Day Money Back Guarantee Expert Whitening Offers a 100% Results Satisfaction Guarantee. If you're not completely satisfied with your whitening results, simply return the product within 30 days and we'll give you a full refund less S&H. We want you to be able to trust our service and be completely satisfied with your professional results.
Lifetime Replacement Warranty on Custom Fitted Trays
If you misplace, break or damage your custom fitted trays we will replace them free of charge.
Payment Options Secure Online Processing: Pay with your credit Card, Google Secure Checkout Or Pay Pal. Our systems are monitored daily by an external Internet security company. All credit card details are stored encrypted for your security and cannot be accessed again, including for reorders. Money Orders And Personal Checks Made Out To Expert Whitening Or Faxed Orders (Distributors), Are Gladly Accepted.
By Phone: 1-866-565-3460
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